NorthStar NorthStar 855-302-9191 Get started
NorthStar
855-302-9191 Get started
Medically guided · Year-long · Backed by a 2nd-year guarantee

The clinical support your workforce already needs.

17% of your workforce is already living with an alcohol or substance use disorder, and most are hiding it. Traditional treatment fails them: 86% return to use within six months of a 28-day rehab. NorthStar is the first fully virtual, year-long medical program for AUD and SUD, genomic-guided, nutrient-restoring, psychiatrically integrated, and the only national addiction treatment provider that carries a contractual performance guarantee.

Your employees stay at work. Your healthcare spend drops. And the outcomes hold.

NorthStar workforce wellbeing
The reality

What AUD/SUD costs your organization

17%
of U.S. workforce living with AUD/SUD
300%+
increase in healthcare costs
32+
days of additional missed work / year
65%
of workplace accidents tied to alcohol or drugs

Sources: National Safety Council; U.S. Department of Labor. For a 20,000-employee organization, this translates to roughly $10,500 in additional annual healthcare cost per affected employee, a $51M+ total addressable cost from a single underlying condition.

The hidden population

What the claims data can't see

Most employer claims data shows AUD/SUD prevalence of 1-2%. That reflects only patients who entered rehab; clinicians are trained to avoid the primary diagnosis to protect a patient's record.

NorthStar's proprietary methodology, built from a review of all 75,000 CPT codes, identifies the hidden population using definitive secondary diagnoses (alcoholic pancreatitis, encephalopathy, opioid overdose, and others). Findings track with National Safety Council benchmarks: ~17% of an employer workforce lives with AUD or SUD, with a ~300% cost-of-care differential for stage 3 and 4 patients.

1-2%
visible in employer claims data today
17-25%
actual prevalence in employer populations, ≈10× larger than reported
What this looks like in a real employer

An upstate New York employer with 20,000 covered teachers ran the NorthStar methodology against their claims:

Employees with definitive AUD/SUD via secondary diagnoses 4,882 (24%)
Avg. annual claims, affected employees $15,000
Avg. annual claims, unaffected employees $4,500
Total excess spend driven by the AUD/SUD cohort ~$52M / yr
The status quo

Traditional treatment doesn't hold

A study of nearly 6,000 inpatient rehab patients measured the percentage who returned to use after discharge, by time since leaving treatment.

Speed of return to use after discharge
0%
8%
30%
55%
75%
86%
Discharge 6 hours 7 days 1 month 3 months 6 months

86% of inpatient rehab patients return to use within six months of discharge, and the comorbid diseases untreated AUD drives (depression +583%, atrial fibrillation +507%, acute pancreatitis +420%) keep multiplying in your claims.

The NorthStar model

The five-pillar clinical model

Created by a board-certified addiction specialist. Covers employees and their dependents, with goals from moderation to abstinence, treatment adapts to the person, not the other way around.

01

DNA-guided prescribing

Genomic sequencing guides selection across a 40+ medication formulary, eliminates trial-and-error.

02

Nutrient repletion

20+ targeted nutrients restore brain biochemistry damaged by chronic substance use.

03

Nine-person care team

Physicians, Psych NPs, APCs, nurses, therapists, peer guides and navigators, 7 days/week, full year.

04

Anonymous VR groups

Customizable avatars and voice masking dismantle the stigma barrier to seeking care.

05

365-day continuity

A full year at home, no work, family, or life disruption. Continuous monitoring.

NorthStar clinical care team
The performance guarantee

The only addiction provider that stands behind its outcomes

Addiction is a chronic condition, and a return to use is a clinical event, not a failure. So NorthStar does what no traditional rehab will: we put the outcome in the contract. If an employee needs more support after their first year of care, they re-enter the full program, at no additional cost.

2 full years

of coverage for less than the cost of a single 28-day rehab stay. If a return to use occurs, NorthStar re-stabilizes the patient at no additional charge for up to one additional year.

Contractually guaranteed

A written performance guarantee, not a marketing promise. No other national addiction treatment provider offers one.

Aligned to your outcomes

~$40K per year of care vs. $55-62K per traditional rehab episode, and we only succeed when the employee stays well.

Guarantee year · 52 weeks NorthStar re-stabilizes any return to use during this year at no additional charge, for as long as needed, up to one additional year of the full program.
Validated outcomes

Outcomes that show up at work

Recovery shows up across the whole person, and across every dimension employers care about: presence, performance, and persistence. NorthStar tracks all of it, and reports outcomes to a level no traditional rehab or behavioral health vendor can match.

85.7%
Patient success rate

Compared with ~13% for traditional 28-day inpatient rehab, a 6.6x improvement in lasting recovery.

84.7%
12-month retention

Year-long medical engagement, not 30 days and discharge. Net Promoter Score 88.2 (typical healthcare NPS ~37), among the highest in chronic-disease care.

45% / 37%
Depression & anxiety reductions

Validated improvements in depression (PHQ-9) and anxiety (GAD-7) measured across the year (p < .001).

62%
Trauma resolution

Of patients with clinical PTSD move to non-clinical (PCL-C, p < .001), co-occurring conditions treated from day one.

48.6%
Resilience gain

Patients moving from low resilience to normal-high resilience (Brief Resilience Scale). Whole-person recovery, measured.

14 days
Symptomatic relief

Rapid symptomatic improvement from onset. Employees stabilize quickly.

The point-solution gap

Not the same category of care

The light-touch vendors most employers offer today were built for early-stage or mild use. NorthStar is the only solution built as a medical program capable of treating moderate-to-severe AUD and SUD, and the only one that contractually stands behind its outcomes.

Capability Digital SUD point solution EAP / teletherapy add-on NorthStar
Positioning & acuity App-based; early-stage and mild use SUD add-on; refers complex cases out Year-long medical program, all severities
Clinical intensity ~10 total touchpoints Virtual therapy plus peer coaching 15-20+ hours per week in early treatment
DNA-guided prescribing No No Yes, 40+ medication formulary
Brain health / nutrient repletion No No Yes, 20+ targeted nutrients; 40.3% cognition gain over the year
Integrated psychiatry Limited; refers out Yes Yes, from day one, not deferred
Performance guarantee No No Yes, re-enter program at no extra cost; ~$40K per year of care vs. $55-62K per traditional rehab episode

Light-touch vendors serve early-stage and mild cases, and refer the moderate-to-severe population back to the $55,000 rehab cycle. That population is precisely the hidden cohort driving the cost.

What you gain

Low lift for HR. High impact for employees.

HR shouldn't have to navigate clinical conversations, manage outreach, or track treatment progress. That's NorthStar's job. Your team just opens the door.

Employees thriving at work

Less absenteeism

Employees stay at work, no 30-day disappearance. The program is built around their schedule, not the other way around.

Lower healthcare costs

Treating AUD/SUD directly cuts the 300% multiplier on comorbid disease, depression, atrial fibrillation, pancreatitis, and breast cancer among them.

Productivity restored

People who feel better cognitively work more productively. Brain function measurably recovers across the year (40.3% cognition gain).

Outcomes you can measure

Aggregate, de-identified reporting shows NorthStar's results without revealing a single patient's identity.

Confidential direct outreach. Employees access NorthStar privately, no HR involvement required.
Turnkey communications. Ready-to-send emails, video, and benefits language.
Employer-facing outcomes reporting. Aggregate, de-identified, nothing patient-level.
Dedicated implementation partner. One NorthStar account lead facilitates employee onboarding and maintains open lines of communication.
The NorthStar promise

Two full years of coverage for less than a single rehab stay, guaranteed.

NorthStar treats all levels of complexity, including medical comorbidities and psychiatric illness, and stands behind the outcomes contractually. If an employee needs additional support after their first year of care, they re-enter the full program at no extra cost for as long as needed, up to one additional year.